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Frequently Asked Questions
Product
No, harvesting is done sustainably, promoting habitat preservation and preventing land development.
Our vests are designed in the U.S. and manufactured using carefully selected global partners who meet our sustainability and quality standards.
Yes, it’s made with wild milkweed fiber—a natural, biodegradable, and renewable material.
Our vests are designed to be weather-resistant but are not fully waterproof.
Orders & Shipping
Orders typically ship within 2 business days, excluding weekends and holidays.
You will receive a shipping confirmation email with a tracking link once your order is shipped.
Currently, we only ship within the United States.
Returns & Exchanges
Full-price and select discounted items that are unworn, unused, and within the return window.
Typically 5–10 business days after your item is received and inspected.
Shipping costs are non-refundable unless you received a damaged or incorrect item.
Yes, if the desired item is in stock. Initiate your exchange through our contact page
Please contact our team through the contact page. We will make it right.
Warranty
Our warranty covers defects in materials and workmanship for the lifetime of the product.
Damage from normal wear and tear, misuse, accidental damage, or alterations are not covered.
Please contact our team through the contact page with a brief description of the issue to begin your warranty claim.
Warranty claims are typically reviewed within 5–7 business days after receiving your submission.